Worldwide Technical Support:
855-437-6927
Corporate Headquarters
HEROware, Inc.
139 Avenida Granada
San Clemente, CA 92676
866-810-4376
www.heroware.com
Support Offerings:
Hardware-complete hardware support on any hardware failure. Included is full replacement of the item or a complete unit if needed and cross-shipping of items at the expense of HEROware.
Software-complete software support to remedy any software related issues on our unit. This includes operating system, core software, bug fixes, software upgrades/updates and phone and email support for trouble shooting.
Please have your network ready to ensure a smooth installation. Please review the Getting Started Guides below before you install your HEROware Appliance.
HEROware Support and Technical Documents
HEROBCA
HERO BCA Getting Started Guide 1.6
HERO BCA User Guide 1.6
